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Our common questions
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Are your products certified organic?
Are your products certified organic?
We exclusively procure from WHO-GMP certified supplier. This (World Health Organization (WHO) for Good Manufacturing Practices (GMP) certification reflects ourensuring our commitment to the highest global standards of quality, safety, efficacy and reflecting our dedication to maintaining stringent quality assurance, despite not having an organic certification.
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Do you offer international shipping?
Do you offer international shipping?
Indeed, we do offer international shipping using registered post. However, we advise checking with your local customs regulations, as while our products comply with EU standards, they may be prohibited outside the European Union. This ensures a smooth and hassle-free delivery experience for you.
Can I subscribe for regular deliveries of products?
Can I subscribe for regular deliveries of products?
Absolutely! We offer custom-based solutions for regular deliveries. Due to the unique nature of each request, please contact us via email, and we'll tailor a subscription plan that suits your specific needs
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Are there any side effects or precautions with your products?
Are there any side effects or precautions with your products?
Our Ayurveda products are crafted with natural ingredients to ensure safety and efficacy. While generally gentle, individual reactions may vary. We recommend consulting with an Ayurvedic practitioner or healthcare professional for personalized guidance and to address any specific concerns or potential interactions with existing conditions or medications.
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Are gift vouchers available?
Are gift vouchers available?
Absolutely! Please visit our 'Gifts Voucher' section for more information.
Can I cancel or modify my order after it has been placed?
Can I cancel or modify my order after it has been placed?
Yes, you can cancel or modify your order after it has been placed. Please email us at support@sarolena.eu, and our team will advise you on the next appropriate steps. As it is done on case to case basis.